Return and Refund Policy

RETURNS and REFUNDS

We value our customers satisfaction the most and hope that you love the products that have been sent to you. However, in the unlikely event that the goods you receive are damaged/faulty in any way, or if they are not what you originally ordered, we will be happy to exchange the items or offer you a refund.

We strictly offer no refunds or exchanges on any non-faulty items, due to hygiene and health and safety reasons.

We offer exchange of your product within 7 days of purchase if you have received an incorrect or damaged product. Please let us know by sending us a message within the contact us page or email directly to sales@wholesalefidgetspinners.co.uk.  To ensure prompt resolution, please provide your order number and details of your issues.

Exchanges and Refunds are usually processed within 7 working days. Please allow up to 3-4 weeks for your exchange items to be delivered back to your shipping address.